Regional Vice President – Corporate Office – Farmington Hills, MI


 

About Meritus

At Meritus Communities, our goal is simple: offer positive living experiences in exceptional communities at affordable prices.

Meritus was founded in 2013 by a group of manufactured housing industry veterans who wanted to make a difference in the way manufactured housing communities are run and the way residents are treated. Today, we build thriving, well-run communities where residents have more than a place to live, but a place where they are able to enjoy an active lifestyle by being part of an exceptional neighborhood full of luxury amenities.

Meritus Communities is one of the nation’s largest and quickest growing owner/operator of Manufactured Housing Communities (MHCs), spanning 21,000 sites across the US, and counting. Are you ready to join the team?

About the position

Responsible for the Operations and Sales supervision of multiple manufactured home communities. Major areas of responsibilities include creating and managing the annual operating and capital improvements budgets, personnel management, marketing, resident relations, retailer relations, community enhancement, and other related property management and sales duties.

Responsibilities

Personnel Management

  • Determine staffing levels for each community in conjunction with budget.
  • Recruit and select qualified community management and sales candidates for assigned properties.
  • Approve hiring and termination of all community level staff in conjunction with HR.
  • Conduct annual performance review evaluations and recommend compensation adjustments for community management and sales staff; coach and accurately appraise performance.
  • Recommend and coordinate education and training of community management and sales staff to enhance skill development.
  • Ensure compliance with federal, state, and local agencies that regulate fair housing laws and community operations.

Sales/Marketing

  • Create Operations and Sales marketing programs which include a detailed marketing strategy, including timetables, roles and responsibilities of staff and projected expenses.
  • Implement marketing and advertising plans including specific objectives and activities to achieve targeted results.
  • Maintain knowledge of current market surveys and existing market conditions.
  • Work with sales staff to purchase new and used home inventory.

Asset Maintenance/Physical Property Management

  • Approve budgeted expenditures up to $10,000.
  • Ensure that each community is consistently maintained to Meritus Communities standards at all times.
  • Conduct monthly on-site inspections of assets in assigned portfolio.
  • Review recommended equipment needs in conjunction with community management and sales.
  • Ensure implementation of annual capital improvement program.
  • Monitor safety, loss, and risk management at each community as it relates to property, vehicles and equipment.
  • Approve the selection of all contractual services for assigned properties.
  • Available for after hour emergencies and other activities as necessary.

Budget Responsibilities

  • Submit annual operating and sales budgets and accept total budget responsibility for each community.
  • Control income and expense categories of portfolio.
  • Develop annual occupancy, lease-up and sales projections; and implement programs to achieve them.
  • Review monthly P&L statements, prepare a written variance report, and include a corrective action plan where needed.
  • Maintain accurate rent rolls in conjunction with Community Managers.
  • Ensure timely collection of rent at each community in conjunction with Community Manager.
  • Review monthly property accounting reports, as required.
  • Prepare Pro-Forma Budgets as requested for newly acquired manufactured housing communities.
  • Recommend changes to operating controls, as needed.

Resident Relations

  • Meet with residents, homeowner’s associations or boards as required and maintain effective communication.
  • Work with Community Manager to develop effective resident relation activities at each community.
  • Handle and resolve complaints. This includes asking questions to determine the validity of a complaint and offering possible solutions consistent with guidelines established by Meritus Communities.
  • Ensure customers/residents receive a high level of service consistent with Meritus Communities Customer Service philosophy.

Qualifications

  • Bachelor’s Degree
  • Demonstrated track record of success
  • Five years of property management experience including two years’ supervisory experience required.
  • Proficiency with all Microsoft Office applications including Word, Excel, and PowerPoint
  • Strong oral and verbal communication skills
  • Ability to analyze qualitative and quantitative information to drive informed strategic output

Personal characteristics

  • Team oriented with an exceptionally strong work ethic and outstanding interpersonal skills
  • Demonstrated analytical and organizational skills, problem solving abilities, and attention to detail
  • Poised and polished professional with excellent oral and written communication skills
  • Strong judgement and decision-making skills

Compensation

Competitive salary, bonus, and excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K)

EOE

At Meritus, we don’t just accept difference – we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills and experiences of our staff.

Meritus is an equal opportunity employer where hiring is based solely on a person’s merit and qualifications directly related to professional competence. Meritus does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.

 

Apply for this position by searching for “Meritus” on the following websites:

 

 

For more information about Meritus or questions about this position email jobs@meritusmhc.com