Customer Experience Specialist – Valley Brook Estates – Indianapolis, IN


About Meritus

At Meritus Communities, our goal is simple: offer positive living experiences in exceptional communities at affordable prices.

Meritus was founded in 2013 by a group of manufactured housing industry veterans who wanted to make a difference in the way manufactured housing communities are run and the way residents are treated. Today, we build thriving, well-run communities where residents have more than a place to live, but a place where they are able to enjoy an active lifestyle by being part of an exceptional neighborhood full of luxury amenities.

Meritus Communities is one of the nation’s largest and quickest growing owner/operator of Manufactured Housing Communities (MHCs), having purchased over 21,000 sites across the US since its founding. Are you ready to join the team?

Oakridge Estates:

About the position

Sales Representatives sell and lease new and pre-owned homes along with selling brokered homes in a specified manufactured housing community. They show, advertise and market homes, and coordinate closings.


  • Assist with coordination of sales marketing efforts at the community. This includes placing advertisements along with tracking ad effectiveness to ensure the marketing budget is well spent.
  • Meet all sales and leasing budgets as assigned.
  • Support with management of all sales inventory, rental home inventory, and brokered homes to ensure all company guidelines are being followed.
  • Aid with required inspections and assist in coordinating necessary repairs to community rental homes if assigned.
  • Manage the home leasing program as assigned.
  • Tour the home with prospects looking to reside in the community.
  • Coordinate closings and accurately complete all required closing packages.
  • Coordinate with Community Manager on site selection and preparation for new home orders.
  • Complete monthly market surveys and recommend pricing and inventory levels to senior management.
  • Coordinate with community management on any service requests as assigned.
  • Present the sales area in a professional manner.
  • Other duties as assigned


The Sales Associate must be pleasant, professional, and well-spoken. They must also be highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously. It is also important to display excellent verbal and written communication and interpersonal abilities.

  • High school diploma or GED
  • 2 years of experience in sales.
  • Housing sales experience preferred but not required.
  • Basic computer proficiency including the ability to use the Microsoft Office Suite, email, and internet.
  • Ability to work flexible hours, including weekends and evening as needed.

Personal characteristics

  • Team oriented with an exceptionally strong work ethic and outstanding interpersonal skills
  • Demonstrated analytical and organizational skills, problem solving abilities, and attention to detail
  • Poised and polished professional with excellent oral and written communication skills
  • Strong judgement and decision-making skills


Competitive salary, bonus, and excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K)



Apply for this position by searching for “Meritus” on the following websites:



For more information about Meritus or questions about this position email